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WALink Forms

WhatsApp form templates

Complete, editable forms — questions, steps, logic and WhatsApp messages included. Pick one, customise it and publish in minutes.

  • Contact form

    General business

    A simple way for anyone to reach you, with the conversation continuing on WhatsApp.

    5 questions

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  • Customer enquiry

    General business

    Find out what a customer needs before the first reply, so you can answer in one message.

    6 questions

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  • Lead generation

    General business

    Qualify leads by budget and timeline, and route sales enquiries to the right person.

    6 questions

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  • Request a quote

    General business

    Collect requirements and quantities so you can send an accurate quotation.

    8 questions

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  • Customer feedback

    General business

    Measure satisfaction with ratings and NPS, and ask unhappy customers what went wrong.

    6 questions· conditional logic

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  • Survey

    General business

    A short multi-question survey with a mix of choice and rating questions.

    4 questions

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  • Appointment booking

    General business

    Let customers request a date and time slot; you confirm on WhatsApp.

    7 questions

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  • Product order (with total)

    E-commerce

    Take orders with live price calculation and optional home delivery.

    8 questions· 2 steps· conditional logic· live total

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  • Custom cake order

    E-commerce

    Flavour, size, message on cake and delivery — ready for the baker in one WhatsApp message.

    9 questions

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  • Wholesale enquiry

    E-commerce

    Screen bulk buyers by business type, volume and GSTIN before quoting.

    8 questions

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  • Return / exchange request

    E-commerce

    Collect order number and reason so support can resolve returns quickly.

    6 questions

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  • School admission enquiry

    Education

    A five-step admission enquiry: student, parent, class, preferences and WhatsApp submission.

    11 questions· 4 steps· conditional logic

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  • Coaching registration

    Education

    Register students for batches with course-specific questions.

    7 questions

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  • Demo class booking

    Education

    Book a free trial class and capture the student's level.

    6 questions

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  • Parent feedback

    Education

    Term-end feedback from parents with ratings and comments.

    5 questions

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  • Clinic appointment request

    Healthcare

    Appointment requests for clinics, with new or returning patient paths.

    10 questions· conditional logic

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  • Clinic enquiry

    Healthcare

    General questions about services, timings and charges.

    4 questions

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  • Property enquiry

    Real estate

    Buy or rent? Branches into the right questions and routes to the right agent.

    10 questions· 4 steps· conditional logic

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  • Site visit booking

    Real estate

    Schedule project site visits with pickup requests.

    9 questions· conditional logic

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  • Rental enquiry

    Real estate

    Tenant enquiries with move-in date and household details.

    7 questions

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  • Event registration (with total)

    Events

    Ticket types and attendee count with an automatic booking amount.

    6 questions· live total

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  • Wedding enquiry

    Events

    For planners, caterers, photographers and venues: date, guests, budget and services.

    8 questions

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  • RSVP

    Events

    Collect attendance and guest count; skip the rest for those who can't come.

    5 questions· conditional logic

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  • Salon appointment

    Services

    Book salon services with stylist preference and slot.

    7 questions

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  • Home service booking

    Services

    Plumbing, electrical, cleaning or AC service at the customer's address.

    8 questions

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  • Repair request

    Services

    Device or appliance repairs with brand, model and issue details.

    8 questions· conditional logic

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  • Consultation booking

    Services

    Book paid or free consultations with professionals (CA, lawyer, coach, designer).

    8 questions

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